S.O.E. Guarantee

Original S.O.E. Gear has been proudly serving the military, law enforcement, emergency medical, and shooting sectors for over ten years.

Because we produce gear for the toughest men and women on the planet, we are expected to adhere to the strictest levels of quality and service. We make it our mission to go beyond these expectations. We exceed and excel. We believe that Original S.O.E. Gear is a link in the chain of your mission and we behave accordingly. You are in good hands.

Our commitment to our product is unbeatable -- we have a lifetime warranty that you will NEVER need. If any piece of S.O.E. Gear fails due to manufacturing, we will replace or repair our product free of charge, forever.

 Does not include bullet holes, Burns, melting, abrading, etc.

 

EXCLUSIONS FROM COVERAGE

Excluded from coverage under this warranty are the following:

  • Damage resulting from abuse or misuse.
  • Damage resulting from normal wear and tear.
  • Damage resulting from tampering or a customer modification.
  • Damage resulting from exposure to a caustic substance, fire, heat, bullets.

WHAT YOU WILL NEED TO DO TO IF YOU HAVE A WARRANTY ISSUE

Email John@originalsoegear.com

Send pictures and a clear explanation of the issue. If the issue is deemed a manufacturing defect, you will be sent a RA#. 

When you send your item back, include in the box:

  • The item.
  • Your packing slip, or your order number .
  • A clear explanation of the issue. 
  • A return address and email. 

These items will speed the process up and get the issue handled.