Guarantee

Original S.O.E. Gear has been proudly serving the military, law enforcement, emergency medical, and shooting sectors for over ten years.

Because we produce gear for the toughest men and women on the planet, we are expected to adhere to the strictest levels of quality and service. We make it our mission to go beyond these expectations. We exceed and excel. We believe that Original S.O.E. Gear is a link in the chain of your mission and we behave accordingly. You are in good hands.

Our commitment to our product is unbeatable -- we have a lifetime warranty that you will NEVER need. If you manage to damage any piece of Original S.O.E. Gear, we will replace or repair our product free of charge, forever.



Shipping Time and Priority Policy

Due to order volume and our attention to the detail and quality of your order, Original S.O.E. Gear endeavors to manufacture and ship all orders within 6-8 weeks; for extremely large, complex, or custom orders, this may be extended.

It has long been our policy to "triage" our orders. Deploying and active duty military members: we always attempt to rush orders for deploying servicemen and women. Please contact us to discuss expedited orders.

To our fellow civilians -- we do not value your business, support, and time any less. Please contact us with any special concerns or requests.

Contact Us

Original S.O.E. Gear has built and maintained a reputation within the industry for producing the finest gear available, and delivering it to the end-user with expert service. We know our gear inside and out. We are supremely confident in our product and we know that you have specific needs and specific timelines.

We have a lot of slogans we use, and we stand behind absolutely every single one. We stand behind our product, and we stand behind you.

Use the contact information below to contact John Willis directly with any questions or concerns you may have; or for warranty or service. We are proud to serve this industry for over ten years.



Email John Willis


If you have questions, comments, suggestions, or concerns about the Original S.O.E. Gear website, please contact the webmaster below. We hope to improve according to your input and would like to be able to rectify any and all issues that you may encounter. Thank you for visiting and contacting us. Please DO NOT contact the webmaster with Customer Service or Order questions. I cannot help you with that!

Email Webmaster


If you have questions or concerns about the status of a pending order, or if you need to discuss special order circumstances, please contact John. It is Original S.O.E. Gear's hope to provide fast, responsive service to make your experience with us as positive as possible. Please understand that as is the nature of doing custom and semi-custom work on a semi-production scale, your patience is requested and appreciated with regards to timeframes. However, we guarantee excellent, quick support and answers. We look forward to serving your needs.


Email John Willis